Getting Started
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Understanding Course Timeframes and Scheduling
Understanding the timeframes and activation process for our courses is essential to ensure a smooth and flexible learning experience. Here’s a detailed overview to help you get started. Voucher Purchases: Voucher Activation Period: Please redeem your voucher on our website before it expires. On... -
Do I need to download any special software?
Nope! You’ll be able to access everything you need through your browser, on any device - desktop, laptop, tablet or mobile phone. -
Do I need to purchase additional materials?
All you need is your passion and dedication. All course materials are available online, on your Virtual Campus. Upon completion of your course, you can enhance your original purchase with additional complementary documents, which will be listed for your convenience in this article: -
Each course has exams at the end of each module. The questions are a mix of true/false and multiple-choice and will be scored immediately. To pass the exam, you need to receive a minimum score of 55%. If you fail an exam, you have the opportunity to retake the questions that you got wrong. Once y...
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What support will I receive during the course?
If you need help during your course, you’ll find the answers to most common questions in this help center. If you need further assistance, contact our Customer Support team here. Our customer support team strives to respond to all questions within 48 hours. Our typical response time is less tha...