IOA

Your Student Account

  • Can I unsubscribe from marketing emails?

    If you want to stop receiving our marketing emails, you can easily update your consent directly from the " Profile settings" section on your account. If, at a later time, you would like to start receiving those again, go back to the same section and update your consent. However, after that acti...
  • How can I login to my account?

    Look up to the top right of your screen and click the Login in button.  You can login with Facebook, Google, or your email and password.
  • How can I update the name in my student account?

    Once you complete your course and download your certificate for the first time, our system gives you the option to confirm your name or update the name on the account. This is your only chance to make changes to your name, so make sure it is correct. If you are unable to change your name, please...
  • How do I change my password?

    You can change your password from two places on your account: Use the Forget password? button from the website's Login window. That will send an email to the email used on the account and from where you can create a new password. From the profile section on your account. If you are using a com...
  • I have forgotten my password

    Click the Login button on the right side of your screen. In the login box, you’ll find the Forgot password button. You’ll be able to reset your password there.
  • I’m having trouble logging in to my account.

    If you’re unable to access your account, try the following solutions: 1- Reset your password Click the Login button on the right side of your screen. In the login box, you’ll find the Forgot password button. You’ll be able to reset your password there. 2- Check that you are using the right emai...