IOA

During the Course

  • Can I pause the course?

    It is not possible to pause the course. You will have 12 months to activate your course from the date you register on our site, and then 60 consecutive days to complete the course from the date of activation. If you cannot continue with the course, you can allow it to expire and once you are rea...
  • Can I print the course materials?

    Our courses are designed for online delivery. Due to copyrights, there is no option to print the course content onto one file. You can, however, individual print pages of the course for your records. We are looking to develop course eBooks at some point in the future, but in the meantime, purcha...
  • Can I resit some exams to improve my course score?

    You will only be able to resit exam questions if you have failed the module by scoring less than 55% on the exam. If you pass the module, you can go back to each exam and check the correct answers by clicking on the Check results button at the bottom of every page. Since this gives you access to ...
  • Checking and Completing Your Course Progress: A Guide

    To successfully complete your course and qualify for a certificate or document, it is essential to pass each course module with a score of 55% or higher. Additionally, your overall course progress must reach 100% for each unit. Here's a step-by-step guide to ensure your progress is on track: 1. ...
  • How can I adjust the speed of the course videos?

    When watching videos, you can speed up or slow down the playback rate, which is the speed at which your video will play. To open the speed control menu, click the gear icon in the lower right corner of the video. Under the speed menu, you can select different playback speeds: 0.5x: 0.5 times sl...
  • How do I extend my course?

    Your course expires 60 days after you activate it. If you need more time, you can purchase an extension from your Virtual Campus by clicking the Extend course button and selecting the extension option you’re interested in.  If you extend the course after it expires, you won't lose any of your pr...
  • How do I take my exams?

    To take the exam please click on the Exams button to the right of the Study button on the course home page. If there is no exam section, it means that there is no exam for that module. Once you click Save and Continue you will not be able to change your answer. You must answer all questions and ...
  • Retaking a Failed Exam: A Step-by-Step Guide

    If you find yourself facing the challenge of a failed module exam (a score of less than 55%), don't worry—there's a straightforward process for retaking and improving your performance. Here's a step-by-step guide to help you navigate through the retake procedure: 1. Identifying Failed Modules U...
  • Tasks within the TESOL/TEFL course

    The tasks you will find during the TESOL/TEFL course are designed for students to do a self-reflection. These are not graded, so no need to submit them to our team. The exams at the end of the module are what will be graded.  If you need any further assistance or have any questions, you can conta...
  • What are my final grades?

    On completion of the course, the final score percentage is converted into one of the following grades: Pass: 55% - 64% Pass Plus: 65% - 74% Merit: 75% - 84% Distinction: 85% - 100% You can find this percentage on the top right side of the page in the course panel and the course pages in the My ...
  • Why do I have to save course pages?

    In order for our system to track your course progress, we ask you to click the Save and Continue button at the bottom of each course page. This will trigger your course progress details to be updated. Your course progress must show 100% in order to complete the course.
  • Will I be able to access my course materials after my course expires?

    You will not be able to access course materials after the course expires. If you would like to extend your study time, you can purchase time extensions of 12 months or lifetime access.